Rules for Fair Lenders and Owners

1Transparent Description

Describe your item honestly: condition, functionality, minor flaws. Nice photos are okay, but set realistic expectations.

2Clear Lending Conditions

Explain clearly: How long can it be borrowed? What uses are allowed? What about insurance? No nasty surprises later.

Based on Art. 305 OR (Agreement on purpose of loan)

3Fair Pricing

Set rental fees fairly. It should be worthwhile for you, but not seem exploitative. A good feeling for both sides.

4Insurance Clarity

Clarify in advance: Who carries insurance? What damages does the borrower cover, what do you? Write it down to avoid disputes later.

Based on Art. 309 OR (Liability and insurance)

5Respect for the Borrower

The borrower trusts you with their money and time. Respond quickly to questions and be open to discussion.

6Care About Damage

Check items before and after lending for damage. Document the condition with photos or in writing. This protects you and the borrower.

Based on Art. 308 OR (Defect notice and documentation)

7Communication and Availability

Be available when questions or problems arise. Communication is key to good lending relationships.

8Fair Treatment at Return

At return: Check the condition carefully and fairly. Accept normal wear and tear, but fairly address larger damage.

9No Hidden Rules

Anything you expect from the borrower should be clear beforehand. No surprise additional costs or conditions.

10Deposit (Optional)

You may ask for a deposit for your item. You agree the amount and its return directly with the person borrowing or renting. hatwer.ch does not accept payments and does not hold deposits. Return the deposit once the item has been returned complete and in the agreed condition.

11Digital Handover and Return Record

Record the handover and return on hatwer.ch: you confirm the period, price, deposit and accessories, document the condition with photos before the handover and at the return, and both sides confirm the process. This gives you both a shared, traceable record. The record is voluntary. hatwer.ch does not review its content and does not decide on damage or liability.

12Ratings and Feedback

Give honest feedback: Was the borrower responsible? Did they keep their commitments? Good ratings help trustworthy borrowers.

As a lender, you create the opportunity for others to share. That's an act of trust. Be fair, be reliable, be open.

This information is for guidance and does not replace legal advice. In case of disputes, we recommend speaking with each other or seeking legal help.